Return & Refund Policy
Your shopping experience is important to us. If you are not satisfied with your purchase, you may return it according to the policy outlined below.
Return Eligibility
Return requests must be made within 30 calendar days of delivery.
To qualify for a full refund, your returned items must:
- Be brand new, unused, and undamaged.
- Include original packaging, labels, inserts, and accessories.
- Be in a condition suitable for inspection and resale.
Items returned without original packaging or showing signs of damage or wear will not be refunded.
Non-Eligible Returns
We cannot process returns for:
- Customized or made-to-order items.
- Digital items and downloadable files.
- Gift cards or promotional rewards.
- Items bought on clearance or final sale.
- Goods damaged post-delivery through user fault.
Cancellation Policy
You can cancel your purchase within 12 hours of placing it. Please send us an email right away if you wish to cancel.
Refund Processing
Upon receiving your return, we will inspect the item. Approved refunds take 7 to 10 business days to return to your initial payment method. Banking delays may apply.
Return Shipping
Customers pay for return shipping unless the product arrived damaged, defective, or incorrect. Shipping fees calculate during checkout.
Delivery Timelines
Orders take 2-4 business days to process. Shipping usually takes 7-15 business days.
Damaged or Incorrect Orders
If your package arrives damaged, incomplete, or wrong, please keep all packaging and contact us via email immediately.
If you have any questions about this Return & Refund Policy, please email us.